locouf.blogg.se - Citrix receiver black screen after login

The issue occurs with sessions running on XenApp and XenDesktop 7.15 LTSR CU2 and 7.17 VDAs when Profile Management is enabled. In this article, Citrix states:ħ.15 LTSR CU2 sessions might launch as a black screen. There is a private hotfix for this issue LC9648. Googling this issue eventually led to the following discussion on the Citrix forum which led to this article. While performing the above actions I had Process Monitor running too, the registry keys were removed again by the Citrix User Profile Manager: Logged on – all the above issues occurred.I exported these registry keys from a server with no issues and imported them into the failing server. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore: within the AppxAllUserStore key we only had 1 key: InboxApplications.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ AppReadiness.

Looking closely at the registry I saw that the following keys were missing:

Microsoft – Windows – AppXDeploymentServer/Operational: Errors with ID 404 and 801 stating the AppX deployment operation failed or that failed to open an AppX specific registry key.

System: Timeout (120000 seconds) waiting for a transaction response from the AppReadiness service.

This issue could act up within an hour or after a couple of days.Ī look in the Event Viewer gave us two possible search directions:

The Windows start menu doesn’t work (right mouse click works).

Citrix WEM (Workspace Environment Manager) splash screen hanging on Citrix WEM processing filter conditions.

The infamous black screen while logging in.

Users who were starting a new session could witness one (or all) of the following issues:

On our Windows 2012R2 and Windows 2016 RDS / Citrix servers, we had a strange issue.